Better Backstages: Accessibility Toolkit For Music and Arts Spaces
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    • 1.0 The Built Environment >
      • 1A: The Built Environment Audit Companion
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      • 2A: Adaptive Environment Audit Companion
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  • Accessibility Toolkit
    • 1.0 The Built Environment >
      • 1A: The Built Environment Audit Companion
      • 1B: The Built Environment Audit Tool
    • 2.0 The Adaptive Environment >
      • 2A: Adaptive Environment Audit Companion
      • 2B: Adaptive Environment Audit Tool
    • 3. Access Riders
    • 4.0 Human Capacity >
      • 4A: Human Capacity Audit Companion
      • 4B: Human Capacity Audit Tool
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2.0 Exterior Entrances

​This section is about making sure the venue’s entrances are safe and easy to use.
We check if stairs have non-slip surfaces, if doorways are wide enough, and if
power-assisted doors stay open long enough for everyone to pass through
comfortably.
2.0 Exterior Entrances l Accessibility Audit Tool
2.1 Exterior Stairs: Steppin’ Out
Feature Requirement Why it Matters
Step-Free Path
At least one entrance should be completely step-free, providing an accessible route into the building. This allows people using wheelchairs or other mobility aids to enter the venue independently.
Step Height
Steps should be no taller than 7 inches (180 mm). This makes the stairs easier to climb for people with mobility challenges and reduces the risk of trips and falls for everyone.
Step Depth
Steps should be at least 11 inches (280 mm) deep, measured from front to back.
This provides enough space for a secure foothold and makes it easier to place a whole foot on each step.
Non-Slip Surface
Steps should have a non-slip surface, such as textured concrete, rubber treads, or a non-slip coating. This helps prevent slips and falls, especially in wet or icy conditions.
Visual Contrast Strip
A contrasting color strip should be placed on the edge of each step. The strip should be 2-4 inches (50-100 mm) wide.
This helps people with low vision see where one step ends and the next begins.
Handrails
Handrails should be provided on both sides of the stairs and run the full length of the staircase.
This offers support and stability to people as they climb or descend the stairs.
Handrail Height
Handrails should be positioned between 34 and 36 inches (865-915 mm) above the steps. This height makes handrails comfortable for most people to grip.
Handrail Design
Handrails should be easy to grip along their entire length. They should have a smooth surface and be free of any protrusions or gaps.
This allows hands to slide easily along the handrail for continuous support.
Clearance Between Handrail and Wall
There should be at least 2 inches (50 mm) of space between the handrail and the wall. This is so people can grip the handrail comfortably without bumping their knuckles.
Level Landings
Flat, level areas should be provided at the top and bottom of the stairs. These landings should be large enough for a person to stop and turn around.
Landings provide a safe place to rest or change direction, and they are especially important for people using mobility aids who may need more space to maneuver.
2.2 Doorways: Knockin’ on My Backdoor
Feature Requirement Why It Matters
Door Width
At least 34 inches (860 mm) wide.
Allows wheelchairs and other mobility devices to pass through easily.
Threshold Height
Ideally no more than 0.5 inches (13 mm) high. If higher, it should have beveled edges for smooth transitions.
Minimizes the bump or lip that could make it difficult for wheelchairs or people with mobility impairments to cross.
Step-Free Path
At least one entrance should have a completely step-free path leading to the door.
So that people using wheelchairs or other mobility aids can enter the venue independently without encountering any steps.
Ramps
If there are changes in ground height, ramps should be provided. Ramps should meet the CSA slope standard of 1:20. [see Glossary]
Lets people using wheelchairs or pushing heavy equipment to navigate changes in ground height leading to the entrance.
2.3 Power-Assisted Doors
Feature Requirement Why It Matters
Activation Button Height
Buttons should be between 31 and 47 inches (800-1200 mm) high from the floor.
This makes it easy for people of different heights, whether standing or in a wheelchair, to reach and press the button.
Clear Marking
Buttons should be clearly marked with the international symbol of accessibility. They should also have a high-contrast color (like blue on white) for visibility.
This helps everyone, especially people with visual impairments, to easily find and use the button.
Warning Sign
There should be a sign on the door that says "Warning: Automatic Door". The sign should be facing the direction the door swings open.
This lets people know that the door might open suddenly so they can be prepared.
Door Open Time
Doors should stay open for at least 15 seconds once activated.
This gives people enough time to pass through the doorway safely, especially if they are using a wheelchair or walking slowly.
Turning Space
There should be a clear space of at least 59 inches (1500 mm) in front of the door. This allows for a turning radius for wheelchairs.
This gives people using wheelchairs enough space to turn around comfortably and position themselves to go through the doorway.
Clear Path
The path to the door should be free of obstacles.
This makes sure that people using wheelchairs or other mobility devices can easily get to the door without bumping into things.
Accessible Entrance Signage
The accessible entrance should be clearly marked with high-contrast signs. Tactile (touchable) or Braille signs are helpful too.
This helps disabled people easily identify the accessible entrance to the venue.
2.4 Additional Features: All The Small Things
Feature Requirement Why It Matters
Good Lighting
The entrance should be well-lit, especially at night.
This makes it easier for everyone to see where they are going and avoid tripping. It's especially helpful for people with low vision.
Weather Protection
A covered area, marquee, or overhang can protect people from rain, snow, or sun.
This keeps people and their musical equipment safe from the elements while waiting to enter the venue.
Slip-Resistant Mats
Mats inside the entrance can prevent slips and falls.
This is important for everyone, especially in wet or icy conditions. Make sure the mats are secured to the floor so they don't move around and cause a hazard.
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